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Legal hub
These guidelines set out the technical and operational requirements for submitting releases through the CREWPORT platform. By submitting a release, you confirm that your content meets all requirements below and that your representations and warranties under your Music Distribution Agreement remain accurate.
You may submit releases through CREWPORT only if you:
| Specification | Requirement |
|---|---|
| Format | WAV or FLAC (lossless). MP3 and other lossy formats are not accepted. |
| Bit depth | 16-bit minimum; 24-bit preferred |
| Sample rate | 44.1 kHz minimum |
| Channels | Stereo (two-channel) |
| Duration | Minimum 30 seconds per track for streaming eligibility |
| Silence | Maximum 5 seconds at the start or end; excessive internal silence is not permitted, unless artistically intentional and accepted by applicable DSPs |
| Loudness | Recommended integrated loudness between –14 LUFS and –9 LUFS. Extreme limiting, clipping, or distortion may result in rejection unless artistically intentional and accepted by applicable DSPs. |
| Content | Final, mastered version only. No demos, rough mixes, or incomplete recordings. |
| Specification | Requirement |
|---|---|
| Format | JPG or PNG |
| Dimensions | Minimum 3000 × 3000 pixels; square aspect ratio (1:1) |
| Color mode | RGB |
| File size | Maximum 10 MB |
| Resolution | Minimum 300 DPI |
| Content | Must match release title and artist name. Must not contain contact information, pricing, QR codes, call-to-action text, or third-party logos without authorization. No explicit sexual content. See AUP Section 6 for artwork conduct rules. |
| Field | Requirement |
|---|---|
| Release title | Must accurately reflect the content. No keyword stuffing, clickbait, or misleading titles. |
| Artist name | Must be your registered performing name. Must not impersonate another artist. |
| Label name | Your label name as registered in your CREWPORT account. |
| Release date | Must be accurate. Future-dated releases must be submitted with sufficient lead time (see Section 7). |
| Genre | Must accurately reflect the primary genre. Deliberate miscategorization is a policy violation. |
| Explicit content | Must be labeled Explicit where content contains explicit lyrics, themes, or references. Failure to label is a policy violation. |
| UPC | Assigned by CREWPORT or provided by you. Must be unique and not previously used for a different release. |
| Field | Requirement |
|---|---|
| Track title | Accurate title as it appears in the recording. |
| ISRC | Required for each track. Must be unique per recording. Assigned by CREWPORT or provided by you. |
| Featured artists | All featured artists must be credited accurately. |
| Composers / songwriters | Required for all tracks. Must reflect actual authorship. |
| Producers | Recommended for all tracks. |
| Language | Primary language of lyrics must be identified. |
| Cover song | Must be identified as a cover. Original artist and songwriter must be credited. |
| AI content disclosure | Required where content includes AI-generated materials. See AUP Section 4 for AI content rules. |
Metadata must be submitted in Roman characters (Latin alphabet) where required by DSPs. Transliterations should follow standard conventions.
Allocation of royalties among collaborators, producers, co-writers, and other contributors is your responsibility. Unless a separate Split Payment Addendum has been executed with CREWPORT, CREWPORT will pay the full Client Share to the account holder. CREWPORT does not administer, calculate, or pay third-party contributor shares without a signed Split Payment Addendum.
These are minimum lead times from submission to release date. Earlier submission is strongly recommended. CREWPORT cannot guarantee delivery within minimum lead times if a submission requires correction, additional documentation, or compliance review.
| Distribution target | Minimum lead time |
|---|---|
| Standard DSP delivery (Spotify, Apple Music, etc.) | 7 calendar days |
| Stores with extended review periods | 14 calendar days |
| Pre-save / pre-add campaigns | 21 calendar days |
| Releases requiring editorial consideration | 28 calendar days |
Each DSP has its own technical and content requirements, which may change without notice. By submitting a release, you authorize CREWPORT to make minor formatting, encoding, or metadata adjustments necessary to meet DSP-specific delivery specifications. CREWPORT will not make substantive changes to your content without consent. CREWPORT cannot guarantee acceptance of releases by all DSPs; individual DSP decisions are outside CREWPORT's control.
CREWPORT may update these guidelines at any time to reflect changes in DSP requirements, applicable law, or platform policy. Material updates will be communicated through the Platform or email. Continued use of CREWPORT's distribution services after updated guidelines take effect constitutes acceptance.
For questions about these guidelines or the submission process, contact us through the Platform Ticketing System or by email.